{"id":586,"date":"2023-12-18T21:20:24","date_gmt":"2023-12-18T20:20:24","guid":{"rendered":"https:\/\/skross.com\/contact\/"},"modified":"2026-08-26T08:31:27","modified_gmt":"2026-08-26T06:31:27","slug":"contact","status":"publish","type":"page","link":"https:\/\/skross.com\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div>\n    <div class=\"jog-section \">\n        <h2>Contact<\/h2>\n        <div class=\"contact-us-desc\">\n            <p>Vous avez des questions concernant nos produits, nos offres d&#8217;emploi, nos salons professionnels ou tout autre sujet ? N&rsquo;h\u00e9sitez pas \u00e0 nous contacter par e-mail ou par t\u00e9l\u00e9phone.<br \/>\nEn choisissant un produit SKROSS\u00ae, vous avez opt\u00e9 pour une qualit\u00e9 irr\u00e9prochable et des performances fiables. Si toutefois vous aviez des questions ou rencontriez des difficult\u00e9s, notre service client est l\u00e0 pour vous aider.<\/p>\n<p>&nbsp;<\/p>\n\n            \n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"contact-cards__container\">\n\n    <div class=\"contact-card contact-card--accent\">\n        <div class=\"contact-card__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-phone\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"><\/path><\/svg><\/div>\n        <p class=\"contact-card__kicker\">T\u00e9l\u00e9phone<\/p>\n        <div class=\"contact-card__body\">\n            <p class=\"contact-card__title\">Customer service<\/p>\n            <div class=\"contact-card__hours\"><ul><li><strong>Monday to Sunday<\/strong><br>08:30 &#8211; 12:00,\r\n13:30 &#8211; 17:30 (MEZ)<\/li><\/ul><\/div>\n            <p class=\"contact-card__meta\">Central European Time<\/p>\n        <\/div>\n            <\/div>\n\n                        <div class=\"contact-card\">\n                <div class=\"contact-card__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-mail\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"><\/path><polyline points=\"22,6 12,13 2,6\"><\/polyline><\/svg><\/div>\n                <p class=\"contact-card__kicker\">E-mail<\/p>\n                <div class=\"contact-card__body\">\n                    <p class=\"contact-card__title\"><\/p>\n                    <p class=\"contact-card__text\"><\/p>\n                <\/div>\n                <a class=\"contact-card__act\" href=\"mailto:info@skross.com\">\n                    <span>info@skross.com<\/span>\n                    <span class=\"contact-card__arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-arrow-right\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line><polyline points=\"12 5 19 12 12 19\"><\/polyline><\/svg><\/span>\n                <\/a>\n            <\/div>\n                    <div class=\"contact-card\">\n                <div class=\"contact-card__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-mail\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"><\/path><polyline points=\"22,6 12,13 2,6\"><\/polyline><\/svg><\/div>\n                <p class=\"contact-card__kicker\">E-mail<\/p>\n                <div class=\"contact-card__body\">\n                    <p class=\"contact-card__title\"><\/p>\n                    <p class=\"contact-card__text\"><\/p>\n                <\/div>\n                <a class=\"contact-card__act\" href=\"mailto:support@skross.com\">\n                    <span>support@skross.com<\/span>\n                    <span class=\"contact-card__arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-arrow-right\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line><polyline points=\"12 5 19 12 12 19\"><\/polyline><\/svg><\/span>\n                <\/a>\n            <\/div>\n                    <div class=\"contact-card\">\n                <div class=\"contact-card__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-mail\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"><\/path><polyline points=\"22,6 12,13 2,6\"><\/polyline><\/svg><\/div>\n                <p class=\"contact-card__kicker\">E-mail<\/p>\n                <div class=\"contact-card__body\">\n                    <p class=\"contact-card__title\"><\/p>\n                    <p class=\"contact-card__text\"><\/p>\n                <\/div>\n                <a class=\"contact-card__act\" href=\"mailto:marketing@skross.com\">\n                    <span>marketing@skross.com<\/span>\n                    <span class=\"contact-card__arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-arrow-right\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line><polyline points=\"12 5 19 12 12 19\"><\/polyline><\/svg><\/span>\n                <\/a>\n            <\/div>\n                    <div class=\"contact-card\">\n                <div class=\"contact-card__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-mail\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"><\/path><polyline points=\"22,6 12,13 2,6\"><\/polyline><\/svg><\/div>\n                <p class=\"contact-card__kicker\">E-mail<\/p>\n                <div class=\"contact-card__body\">\n                    <p class=\"contact-card__title\"><\/p>\n                    <p class=\"contact-card__text\"><\/p>\n                <\/div>\n                <a class=\"contact-card__act\" href=\"mailto:b2b@skross.com\">\n                    <span>b2b@skross.com<\/span>\n                    <span class=\"contact-card__arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-arrow-right\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line><polyline points=\"12 5 19 12 12 19\"><\/polyline><\/svg><\/span>\n                <\/a>\n            <\/div>\n            \n    <div class=\"contact-card\">\n        <div class=\"contact-card__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-message-circle\"><path d=\"M21 11.5a8.38 8.38 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.38 8.38 0 0 1-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6 8.38 8.38 0 0 1 3.8-.9h.5a8.48 8.48 0 0 1 8 8v.5z\"><\/path><\/svg><\/div>\n        <p class=\"contact-card__kicker\">Messenger<\/p>\n        <div class=\"contact-card__body\">\n            <p class=\"contact-card__title\">Chat with us<\/p>\n            <p class=\"contact-card__text\">Write to us on Facebook Messenger during office hours.<\/p>\n            <p class=\"contact-card__badge badge--open\"><i><\/i>Monday to Sunday<\/p>\n        <\/div>\n                    <a class=\"contact-card__act\" href=\"https:\/\/www.facebook.com\/SKROSSpower\/\" target=\"_blank\" rel=\"noopener\">\n                <span>SKROSSpower<\/span>\n                <span class=\"contact-card__arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#171a1f\" stroke-width=\"1\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"feather feather-arrow-right\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line><polyline points=\"12 5 19 12 12 19\"><\/polyline><\/svg><\/span>\n            <\/a>\n            <\/div>\n\n<\/div>\n\n<div class=\"contact-cta\">\n    <h2 class=\"contact-cta__title\">Your product does not work anymore?<\/h2>\n    <p class=\"contact-cta__lede\">\n        The most common issue is a burnt-out fuse.        <a href=\"https:\/\/skross.com\/faqs\/how-to-change-the-fuse\/\" class=\"color-primary link-underline\">See how to change it yourself<\/a>.\n        If that is not the case, check whether the guarantee is still valid and send us a damage report.    <\/p>\n    <div class=\"contact-cta__actions\">\n        <button type=\"button\"\n            class=\"skross-btn btn--primary\"\n            data-role=\"open-overlay\"\n            data-overlayType=\"damage-form\"\n            data-title=\"Mod\u00e8le de d\u00e9claration de d\u00e9g\u00e2t\"\n            data-subtitle=\"Tell us what happened and we will check your guarantee. Fields marked * are required.\">\n            Fill out the damage form        <\/button>\n        <a class=\"skross-btn btn--outline\" href=\"https:\/\/skross.com\/faqs\/\">\n            Frequently asked questions        <\/a>\n    <\/div>\n<\/div>\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/contact block.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-586","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/skross.com\/fr\/wp-json\/wp\/v2\/pages\/586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skross.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skross.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skross.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skross.com\/fr\/wp-json\/wp\/v2\/comments?post=586"}],"version-history":[{"count":0,"href":"https:\/\/skross.com\/fr\/wp-json\/wp\/v2\/pages\/586\/revisions"}],"wp:attachment":[{"href":"https:\/\/skross.com\/fr\/wp-json\/wp\/v2\/media?parent=586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}